CHEF CUSTOMER SUCCESS SUBSCRIPTIONS
On-demand Chef experts, content, and training delivering the specialized support you need.
STANDARD CUSTOMER SUCCESS OFFERINGS
Standard offerings include access to exclusive and individualized engagement actions.
Your automation champions and technical practitioners get access to specialized coaching, feature demos, and exclusive content to drive success.
Get quick access to the Customer Success team using dedicated communication channels via Slack.
Track your progress with regular reporting on your successes and challenges. Find opportunities to accelerate your journey.
EXPERT ON-DEMAND OFFERINGS
Get private access to a Chef Customer Engineer or Transformation consultant when you need it. Customer Engineers may also include Chef Software Development Engineers as needed. On-site and remote options available.
ARCHITECT DAY (REMOTE)
A Chef engineer will spend up to 8 hours remotely with your team providing assistance and recommendations on topics of your choice, including success patterns and best practices, basics of a test-driven workflow, and more.
ARCHITECT DAYS (ON-SITE)
Three (or more) day workshop to provide extensive on-site assistance. Typical topics include: Overview of product architecture and resources, requirement gathering from multiple sources and for holistic system design, project tasks, and milestones recommendations, and technical coaching for other engineers.
TRANSFORM TEAMS USING ALDO
Chef’s 8-week ALDO Transformation Project model can help you accelerate your pilot project. Chef engineers and architects will come work with your team on site or remotely to help with development, project cadence and ALDO development practices.
DRIVE BUSINESS OUTCOMES
Expert help delivered in a mix of on-site and remote engagement over a three-week period where progress is demonstrated via before-and-after measures on critical outcomes:
- Focus on Speed
- Focus on Efficiency
- Focus on Risk
TRAINING ON-DEMAND OFFERINGS
Participate in a variety of Chef Training sessions with public and private options available. Put your skills to the test with Chef Certification exams.
TRAINING FOR INDIVIDUALS
Chef training is a high-value way to jumpstart skills and accelerate your success. Redeem credits to enroll individuals in public training courses available online or in a classroom near you.
TRAINING FOR TEAMS
When onboarding an entire team, private training allows your team to receive specialized focus and attention to the problems most relevant to them. Schedule any of Chef’s available training courses at your on-site location.
TRAIN THE TRAINERS
Chef’s Enterprise Train-the-Trainer program prepares a group of trainers to deliver official Chef training within your company. Experienced trainers work with your staff to establish in-house training programs.
The Chef Certification Program provides an opportunity to more easily identify practitioners with Chef proficiency. The badge-based approach to obtaining certification allows practitioners to customize progression paths that are relevant to their career interests.
CONTENT ON-DEMAND OFFERINGS
Get expert assistance in creating Chef cookbooks, InSpec compliance profiles, or Habitat plans.
Simple artifacts include: reusing or modifying public content for use in your environment, managing industry-standard products, ensuring basic test coverage and other common management tasks.
Artifacts in this category tend to have higher complexity due to custom design choices or mode advanced use of Chef product capabilities.
Your infrastructure may have design requirements that do not leverage existing features within Chef Automate. For these instances, Chef engineers may require additional time to create more complex deliverables.