Upcoming Webinar with Forrester Research – Building a Coded Business: Culture, Tools and the Need for Speed

At organizations from Fortune 100 enterprises to Web 2.0 startups, IT is transitioning from a back office support function to a front office imperative as the primary delivery platform for goods, services, and customer engagement. In order to compete in the digital economy, companies need to embrace this new model and use IT to enable their businesses to move faster and with more agility.

Join us for a roundtable discussion this Thursday featuring guest speaker, Forrester Research, Inc. principal analyst Glenn O’Donnell and IT innovators from Nordstrom and Opscode as they talk about the next wave of IT transformation and how automation, supply-chain models, and standardization are rendering the old model of IT obsolete.

Most importantly, you’ll learn how your organization can overcome resistance to cultural and tooling changes to build a coded business that can rapidly deliver experiences, goods, and services to customers ahead of the competition.

WHEN: Thursday, June 27, 2013 11am PT



Glenn O’Donnell, Principal Analyst Serving Infrastructure & Operations at Forrester Research
Glenn serves Infrastructure & Operations Professionals. He is widely regarded as a top thought leader in IT service management, IT operations, and the broader social implications of technology evolution. Glenn’s specialties are in data center automation and operational excellence. He is the co-author of The CMDB Imperative, a book on CMDB best practices.

Robert Cummings, Infrastructure Engineering at Nordstrom
Rob has worked in systems operations for the past 13 years. This includes work at Bose, EMC Corporation, and Accenture prior to joining Nordstrom. While at Nordstrom he has worked on teams supporting, core Unix systems, and virtualization infrastructure. Today, Rob supports the Infrastructure Engineering team and is focusing his passion on infrastructure as code at an enterprise scale. He has always loved his work, but never has he been so excited about being in operations as he is right now.

Christopher Brown, Chief Technology Officer at Opscode
Christopher Brown joins Opscode from Microsoft, where he was a Director of Engineering for the Edge Computing Network within Global Foundation Services. Prior to Microsoft, Christopher was a Founding Member, Architect, and Lead Developer for’s Elastic Compute Cloud (“EC2”). Christopher has 18 years of software engineering and leadership experience and holds several patents in the areas of Internet routing, VM/runtime hosting, content delivery and cloud computing.

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Brian Taylor